WSU Libraries Collections and Technical Support Serials and Electronic Resources

Collections and Technical Services

Serials and Electronic Resources

Department Functions

Acquire and manage serial publications in all formats and all electronic resources.
Process serials in all formats including print, electronic, and microform: check-in, claiming, binding, linking, access, and troubleshooting.

Janet Chisman
Head, Serials and Electronic Resources
Holland and Terrell Library 474
(509) 335-4941
chisman@wsu.edu
I am responsible for managing the unit, maintaining good working relationships with other WSU Libraries units, and monitoring the literature and networking to identify issues in the area of serials management that SER needs to address. I also assist with providing access to electronic resources and troubleshooting access problems as they arise.
Staff
Judith Ashworth
Holland and Terrell Library 420
(509) 335-3589
jash@wsu.edu
I am an electronic resources specialist. My tasks include entering, updating and problem-solving serial electronic resources in the ERM (Griffin) and SFX databases. I am also responsible for resolution of many of the electronic resources related CTS Helpdesk requests.
Chris Benson
Holland and Terrell Library 420
(509) 335-7031
benson@wsu.edu
As a member of the Serials & Electronic Resources team, I have the following responsibilities:

Maintain and update the MetaLib Knowledgebase
Order all electronic resources and print serials subscriptions for the library including the urban campus libraries
Supervise 3 Civil Service Staff
Monitor the Collections & Technical Services online helpdesk and the "Report Problems" email account and assign requests to the appropriate person.
Process all paperwork, blue forms & license agreements, to provide access to electronic resources
Resolve electronic resource access issues
Process invoices for electronic resources
Coordinate cancellations and annual subscription renewal projects
Plan projects & workflow associated with input of information into the various records within the III Electronic Resources Management Module
Manage all licenses associated with electronic resources

Susan Ferguson
Holland and Terrell Library 420
(509) 335-2458
maher@wsu.edu
I deal with all aspects of government document serials--Answering questions from patrons and library faculty and staff, overseeing check-in and maintence of the document serial records, problem-solving of all types, and special projects.
Claiming/Binding position open
Holland and Terrell Library 420
(509) 335-4108

Claiming responsibilities

Generate claims for issues of journals and serials not received by either Owen or Holland/Terrell Libraries.
Check to see that missing issues have actually not been received
Verify checking records and holdings statements
Liaison with Collections Librarians on whether to order missing issues and annotate records based on decisions.
Check the Ebsco Claim Checker for responses to claims and annotate records when appropriate

Binding responsibilities

Process binding for Holland & Terrell serials, Owen monographs and Owen serials.
Maintain LARS database for Holland & Terrell serials, Owen monographs and Owen serials.
Order copies of issues for binding when available from Missing Copy Bank in EBSCONET.
Utilize ILLIAD and Summit as needed in preparation for binding.
Serve as contact person for Fischer Library bindery shipments.
Perform serials database maintenance duties for Access Services.

Dave Kolva
Holland and Terrell Library 420
(509) 335-7430
kolva@mail.wsu.edu
I work in both Holland and Owen Libraries.

HOLLAND DUTIES

Supervise classified staff and temporary employees
Conduct annual evaluations for classified staff
Resolve serial questions/problems
Resolve personnel questions/problems
Check in mail as needed
Review Wash. State docs. for serial/mono decision for Sci docs.
Data entry for Sci docs/Marcive project

OWEN DUTIES

Provide serial support and maintenance for Owen Library
Consult with Owen Librarians/staff about serial and document issues
Resolve Owen serial and document problems
Work on Owen Marcive project
Document and Dewey recon
Provide security for Owen ground floor in the afternoon

Tommy Luk
Holland and Terrell Library 420
(509) 335-7300
luktom@mail.wsu.edu
I am have the following responsibilities:

Bibliographic Support

Responsible for bibliographic support functions including new titles, title changes, cessations and other changes requiring bibliographic modifications. Refer S & E serials and periodicals to Cataloging for bibliographic processing.
Provide documentation for bibliographic changes.
dd records to the automated serials control system.
Prepare records for new titles, title changes and close ceased records when returned from Cataloging.

Process S & E bindery shipment.

Prepare for sending-out bindery shipment:

To revise by checking volumes to match with binding slips.
To pack volumes in boxes for sending out to bindery.
Adding barcodes to binding slips.

Returned from bindery processing:

Unpack and sort returned volumes.
Match volumes with binding slips and check for binding errors.
Bar code, property stamp, add date due slips to volumes, and add cards and pockets as needed.
Route processed volumes to Owen Circulation/Ag Sci.
Enter barcodes into Millennium.

Mail check in - Check in mail using Millennium. Follow all routing/processing instructions and route to proper disposition.

Lauren McNiece
Holland and Terrell Library 420
(509) 335-2165
mcniece@wsu.edu
I work half-time in SER:

I troubleshoot problems with print acquisitions and claiming.
I troubleshoot anomalies between electronic orders and records.
I work on special projects.

Jeff Monroe
Holland and Terrell Library 420
(509) 335-5179
monroej@wsu.edu
I work half time in SER:

Check-in and process Holland and Terrell Library daily newspapers.

Daily check-in of the early displays and regular receipts.
Maintain newspaper permanent storage and holding area shelves.

Check-in and processing of newspaper microfilm.
Create, update and maintain check-in records.
Check-in and process assigned mail/transmittals.
Special projects as needed.
Kathy Sain
Holland and Terrell Library 420
(509) 335-4188
sain@wsu.edu
My primary job is to prepare monographs (including monographic documents and music items) for binding. When serials, monographs, and music items return from the bindery, I check through them to be sure all information is correct, that the volume is sound, and that they are bound properly in the way that we had indicated.
I determine how music items are to be bound. Some need to be sent to the bindery and some we can sew in-house. I am also in charge of spending the music and mono binding budgets as precisely as possible. In addition, I check in serials online using the Millennium system and participate in other specific projects as needed.
Jean Smith
Holland and Terrell Library 420
(509) 335-2763
smithja@mail.wsu.edu
I serve with the Serials & Electronic Resources unit/team by performing the following responsibilities:

Processing of title changes and database updates by preparing initial paperwork for cataloging of general title changes, merges, and splits, also keeping updating records of cancelled and ceased/withdrawn titles (keep tally for statistics)

Added volumes check-in, processing and routing for: Holland/Terrell & Science/Ag Sci, the U.S. and Washington State depository documents, non-U.S. documents
Routing class separate items, analyzed items, and monographic-sets with order numbers to proper unit

Check-in and process the majority of serial microform/computer file (i.e. Non-doc microfiche and microfilm (except for newspaper microfilm), CD-ROMs and Depository fiche, and non-Depository fiche) maintained by Collections and Technical Services (generally the, Hum/Soc part of the Collections and Science)

Serials returning from bindery update records, send to proper location, and assist with pulling and collation of documents for binding

Maintenance of limited retention items by identifying titles with issues ready for pulling, monitoring the pulling and updating of records

Assist with related duties and special projects as needed such as monographs (Music, Architecture, Holland) returned from binding

Sort blurbs and sample issues for the Reference Work Area (includes Subject Specialists)

Check-in and filing of document transmittals

Back-up for other checkers who are absent

Lani Walton
Holland and Terrell Library 420
(509) 335-2620
walton@wsu.edu
My responsibilities revolve around the serials collection for Owen and Holland/Terrell libraries that are in paper format (purchase, gifts and documents). This includes overseeing that the checkin, title processing, claiming, and binding are done per established procedures, and trouble-shoot as needed. I am liaison to the Pullman and Urban campuses in regards to the Millennium serials module and serial processing standards. I also serve as the binding liaison for the Pullman campus, including monitoring the budget.
Wendy Williams
Holland and Terrell Library 420
(509) 335-2783
wowilliams@wsu.edu
I deal primarily with non-document print materials. I troubleshoot problems with the standing orders and check-in records with regards to those materials, and I answer questions from library faculty and staff. I train staff and students in serials processing.

Marsha Yim
Holland and Terrell Library 420
(509) 335-1505
yim@wsu.edu
I serve as a team member of the unit.
I am an electronic resources specialist. My tasks include entering, updating and problem-solving serial electronic resources in the ERM (Griffin) and SFX databases. I am also responsible for resolution of many of the electronic resources related CTS Helpdesk requests.