Help via Instant Message is provided primarily as a service for the faculty, students, and staff of Washington State University. Please be aware and understanding that questions are handled at a live reference desk, and that librarians may be helping in-person patrons at the same time.
If we are unavailable, offline, or non-responsive, please contact us by phone or email.
 

AIM:    hollandrefwsu
Google Talk:    hollandrefwsu
MSN:    hollandref_wsulibs
Yahoo:    hollandref_wsulibs

AIM:    owenrefwsulibs
Google Talk:    owenrefwsulibs
MSN:    owenref_wsulibs
Yahoo:    owenref_wsulibs

Privacy is a major concern for every library, and we do everything we can to ensure the privacy of our users. Instant Messaging programs, though convenient, are not entirely private. Just like e-mail and other electronic communications, it is not advisable to transmit any information that you would not want others to have access to, particularly personal ID numbers, passwords, etc. Every provider of Instant Messaging services has their own privacy policy, which we encourage you to read.